Partners we trust with our patients.
Hospitals, physicians, social workers, and healthcare organizations refer patients to Smith & Porter because we deliver reliability and quality. Let's work together.
Why partner with Smith & Porter?
We're built on principles that align with your mission to care for patients.
Reliable caregivers stay with us
High turnover is a problem in home care. We solve it by investing in our caregivers: fair pay, consistent scheduling, real support. That means your patients get continuity of care, not a rotation of new faces every month.
Lower caregiver turnover means better patient outcomes and fewer disruptions to care plans.
Transparent communication
The Porter app gives you real-time visibility into care delivery. Care notes, check-ins, and messaging—you stay informed about your patient's care without the administrative overhead.
Better communication between your team and our caregivers means better coordinated care.
Licensed, trained, professional
We're a licensed home care agency operating under Pennsylvania's strict regulations. Thorough background checks, ongoing training, and professional standards ensure quality care for every patient.
You can refer with confidence knowing your patients receive care from vetted, trained professionals.
Flexible, responsive service
Whether you need full-time care, part-time support, or respite care, we adapt to your patient's needs. Rush referrals? Specialty care requirements? We work with you to find solutions.
Your referrals are handled with priority and care—no endless runaround.
What we offer partners
Dedicated Partnership
A single point of contact for your organization. We understand your referral patterns and patient needs, and we prioritize your referrals accordingly.
Real-Time Visibility
Access to the Porter app for care coordination. See check-ins, care notes, and messaging from your patient's care team in real time.
Quick Turnaround
Fast matchmaking and care initiation. Referrals are assessed and matched within 24-48 hours. Most care begins within days, not weeks.
Specialist Capabilities
Caregivers trained in various care needs: wound care, mobility assistance, dementia support, medication management, and more.
Regular Communication
Ongoing updates on patient progress and care plan adherence. We keep you informed and responsive to changing needs.
Billing Support
Straightforward billing with transparent rates. We handle insurance verification and help families understand their coverage options.
How the referral process works
You submit a referral
Contact us with patient information, care needs, and preferences. Referrals can be submitted via phone, email, or our partner portal.
We assess and match
Our team evaluates the care requirements and matches with the best available caregiver. We prioritize continuity and patient preference.
Care begins
Caregiver meets with patient and family. Care plan is confirmed. Porter app access is provided so you stay informed throughout.
Ongoing partnership
Regular communication, care updates, and billing support. Your dedicated contact stays connected to ensure satisfaction.
Let's get to know each other
Tell us about your organization and how we can support your patients and care coordination.
Prefer to talk directly?
Our partnerships team is ready to discuss how we can support your organization's care coordination goals.
Location
Butler, PA
Serving Butler, Allegheny & Westmoreland Counties